Following this announcement, Silent Eight, a regtech company that specialises in driving efficiency and providing increased adaptability within financial crime programmes, is expected to implement Automated Alert Closure for Transactions, in order to digitise and automate the investigation and resolution of alerts in real-time. Silent Eight also supplied HSBC with name screening and adverse media automation tools, to optimise the manner in which the financial institution detected more financial crime, with less friction.
Silent Eight represents a technology company that focuses on closing strategic partnerships with financial institutions and banks, in order to develop services and tools that meet the needs, preferences, and demands of customers in an ever-evolving industry. By using artificial intelligence (AI), Silent Eight’s solutions automate the alert screening investigation and closure procedures by replicating human reasoning, as well as the decisioning process based on historical case data and continuous learning.
Through this strategic deal, the expansion is set to further improve HSBC’s compliance operations, while Silent Eight’s suite of services and overall expertise will underpin the bank’s strategy of advancing automation and the digital enablement process. Furthermore, Silent Eight will enable the financial institution to reduce false positives, optimise auditability of its compliance operations, as well as increase accuracy. Furthermore, the company’s suite of solutions and technology will deliver machine learning capabilities, a data platform that leverages information from different sources in multiple formats and languages, as well as a built-in enterprise architecture that was developed in order to improve both cloud and on-premise deployments.
In addition, by working with Silent Eight, HSBC will be given the possibility to drive efficiency in screening, while also ensuring accuracy and an overall more secure customer experience. Through the process of implementing its technology and suite of services, the financial institution will continue to focus on its plan to deliver safe automation and an optimised outcome for clients. At the same time, both companies will prioritise the process of staying compliant with the laws and regulatory requirements of the region.
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