Optoro, Returnly partner to support retailers and brands with returns solution

Optoro has announced a strategic partnership with Returnly to support retailers with new returns solution.

Optoro will integrate Returnly’s customer-facing ecommerce returns technology into its returns platform to now offer a returns solution that directly addresses the need for better online consumer returns experiences and more efficient returns management in response to the shift to ecommerce

By partnering with Returnly, Optoro now provides a solution to address the entire returns lifecycle for both consumers and retailers. Features include:

Returns Experience & Instant Credit – personalized, self-serve online returns experience for consumers and instant credit solution where Returnly places orders made with credit on behalf of the shopper once the return is initiated and takes the product return risk.

Returns Management – returns processing, routing, and visibility, with the flexibility to deploy in-house or fully outsource through the Optoro returns network.

Recommerce – integrated direct-to-consumer and B2B resale channels to unlock maximum value on returned items and offer liquidity on returned and excess inventory.