dLocal reveals Chargeback Protector to keep merchants safe from payments fraud

The fintech company that specialises in cross-border payments for emerging markets affirms that the new service is built on dLocal Defense, a proprietary, localised fraud-detection module, which leverages ML technology to continuously monitor, identify, and address fraud in real-time, across markets. 

Key benefits of Chargeback Protector include:

• Time and cost savings – responding to chargebacks is a time-consuming and costly activity, as it requires online merchants to gather detailed evidence to reverse chargebacks. With Chargeback Protector, dLocal automatically reimburses the merchant in the event of a chargeback.
• Reduced financial and reputational risk – On top of the significant financial costs, such as lost revenue and penalty fees, frequent chargebacks and disputes over refunds also create reputational risks for merchants. 
• Normalised cash flow – Chargeback Protector allows businesses to have more consistent, predictable cash flow.
• Fair pricing – Chargeback Protector customises its pricing per industry, per country, based on localised transaction analytics. By using this unique pricing model, dLocal can calculate an appropriate fee that is optimised against a unique risk profile for each merchant, in each specific market.