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dLocal reveals Chargeback Protector to keep merchants safe from payments fraud

Wednesday 17 June 2020 12:21 CET | News

dLocal has unveiled the launch of Chargeback Protector, a new service that works in tandem with dLocal Defense, a fraud-detection module that identifies and addresses fraud in real-time.

The fintech company that specialises in cross-border payments for emerging markets affirms that the new service is built on dLocal Defense, a proprietary, localised fraud-detection module, which leverages ML technology to continuously monitor, identify, and address fraud in real-time, across markets. 

Key benefits of Chargeback Protector include:

  • Time and cost savings – responding to chargebacks is a time-consuming and costly activity, as it requires online merchants to gather detailed evidence to reverse chargebacks. With Chargeback Protector, dLocal automatically reimburses the merchant in the event of a chargeback.
  • Reduced financial and reputational risk – On top of the significant financial costs, such as lost revenue and penalty fees, frequent chargebacks and disputes over refunds also create reputational risks for merchants. 
  • Normalised cash flow – Chargeback Protector allows businesses to have more consistent, predictable cash flow.
  • Fair pricing – Chargeback Protector customises its pricing per industry, per country, based on localised transaction analytics. By using this unique pricing model, dLocal can calculate an appropriate fee that is optimised against a unique risk profile for each merchant, in each specific market. 

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Keywords: dLocal, launch, chargeback protector, safeguard, merchants, payments, fraud, safety, fraud detection, ML, risks, financial costs
Categories: Securing Transactions | Digital Identity, Security & Online Fraud
Countries: World
This article is part of category

Securing Transactions