The company estimates that 15 million UK consumers now have a smartphone that incorporates a fingerprint scanner, roughly 36% of the user base, with 79% of this group actually using it. The most common biometric application, at 96%, was to unlock the phone.
However, while the fingerprint has been accepted as a means to unlock features alterative biometric technologies, such as voice, facial and iris recognition, are less used. The research showed only 3% of the UK population are making use of these features.
Nevertheless, as more phones get launched across 2018, fingerprint scanners and facial recognition software will become a standard feature, therefore by just being available they will be used more. Currently, this is a very basic use of the technology, mostly limited to accessing devices. There are a few companies out there who are trying to integrate biometrics into everyday activities, Vodafone is using voice recognition software as a means to identify and authenticate customers when they contact call centres, but this is still very much early days.
In conclusion, Deloitte says biometrics will play a strong role in finance in the near future, but there will have to be a bit more work done to convince the consumer before mass market penetration.
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