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ClearSale acquires ChargebackOps

Friday 28 January 2022 09:58 CET | News

Brazil-based fraud prevention company ClearSale has announced it acquired ChargebackOps, expanding its chargeback protection.

ClearSale officials stated that supply chain issues and friendly fraud are climbing, with 45% of chargebacks now attributed to delivery delays. They identified that retailers need an answer to protecting their businesses from unwarranted chargebacks, and with this acquisition, ClearSale will have end-to-end solutions to do that.

According to a recent report from Juniper Research, ecommerce merchants stand to lose roughly USD 20 billion in 2021 due to criminal activity; an 18% increase over the USD 17.5 billion lost in 2020. Additionally, recent research shows 94% of merchants identify chargebacks as significantly affecting their business, with 1 in 5 chargeback claims the result of friendly fraud. 

ClearSale’s AI-driven fraud protection platform helps prevent chargebacks before they happen, and their chargeback protection plans help merchants to recoup losses associated with approved sales that result in a claim. The services of ChargebackOps, which assist merchants with investigation and response to chargebacks, create a full 360-degree circle of protection for merchants looking to mitigate the damage these claims can cause.


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Keywords: ecommerce, fraud prevention, chargebacks, acquisition, research, artificial intelligence
Categories: Fraud & Financial Crime
Companies:
Countries: World
This article is part of category

Fraud & Financial Crime






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