According to Business Travel News, the new feature is called Concierge Travel and is available for free to all holders of the Expensify Card, the payment tool the company launched in 2019. Expensify’s service works by earning a percentage of the interchange fee paid by the supplier accepting payment via the card, rather than charging a per-booking or subscription fee for the booking service. Besides, the card is offered as a complimentary service under Expensify's user service plans, which include USD 5 and USD 9 options.
Moreover, Concierge Travel includes COVID-19 alerts and risk assessment services from travel security and medical specialist Global Rescue for all bookings. Additionally, international travellers will receive a destination report containing virus-related destination details, such as entry and exit requirements for their country of travel. Furthermore, Concierge Travel will start with live agents working behind the scenes to fulfill bookings, while fully automated fulfilment is also expanding, as the system's AI becomes more advanced.
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