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Found 11 results in 796 milliseconds.

How reporting tools can reduce friendly fraud while meeting TRA exemptions

Interviews | Online Payments | 15 Dec 2023

Monica Eaton, Founder of Chargebacks911 and Fi911, talks about the role played by reporting tools in reducing friendly fraud, while meeting Transaction Risk Analysis (TRA) exemptions.

fraud detection, online fraud, fraud prevention, friendly fraud, chargebacks, first-party misuse, fintech, ecommerce, fraud management, machine learning, artificial intelligence, online payments, payments , API

The great breakup: stopping the mass exodus of female leaders

Voice of the Industry | Payments General | 08 Mar 2023

The Paypers celebrates the International Women’s Day with an exclusive overview of gender equality in the business industry and the importance of women C-level executives by Monica Eaton, Founder of Chargebacks911 and Fi911.

online payments, digital payments, chargebacks, fintech

Best practices to fight ecommerce fraud

Voice of the Industry | Digital Identity, Security & Online Fraud | 27 Feb 2023

Fraud can happen at any stage during the life of a transaction. Monica Eaton, Founder of Chargebacks911 and Fi911 discusses the prevalence of fraud in the ‘post-transaction’ stage via chargebacks and shares the best practices merchants can deploy to stay ahead of fraudsters. 

fraud prevention, ecommerce, chargebacks, artificial intelligence, machine learning, PCI compliance

How automation can support merchants in reducing ecommerce fraud

Interviews | Ecommerce | 09 Jan 2023

We spoke with Monica Eaton, Founder of Chargebacks911 and Fi911 about the perks of automation and AI that merchants can use in their advantage to efficiently fight ecommerce fraud.

chargebacks, ecommerce, fraud detection, fraud management, online fraud, fraud prevention, merchant fraud, ecommerce platform, artificial intelligence, online payments, API

Alpha Fintech by PPRO partners with Fi911 for financial institutions in APAC

News | Payments General | 13 Apr 2022

Dispute specialists and sister brand of Chargebacks911, Fi911, has partnered with Alpha Fintech, a fintech pioneer aiming to evolve and simplify payments. 

partnership, Chargebacks911, Fi911, PPRO, payments , financial institutions

What merchants need to know about the latest chargeback scheme changes

Voice of the Industry | Online Payments | 13 Jul 2021

Recent changes to the chargeback rules from Visa and Mastercard mean that merchants and issuers need to adjust their approaches to chargeback management. In this Q&A, Craig McClure, Director of Relationship Management at Fi911 and Chargebacks911, outlines the main implications and what merchants can do to fight back against chargebacks

chargebacks, Chargebacks911, Visa, Mastercard, card scheme, fraud prevention

The chargeback knowledge gap: How issuers and merchants can collaborate

Voice of the Industry | Ecommerce | 10 Jun 2021

Craig McClure, Director of Relationship Management at Fi911 and Chargebacks911, explores what FIs can do to bridge the disconnect between merchants and themselves, and help them fight back against fraudulent chargebacks

Chargebacks911, Fi911, chargebacks, merchants, financial institutions, ecommerce

What is the relationship between chargebacks and SCA? It's complicated

Voice of the Industry | Digital Identity, Security & Online Fraud | 19 Mar 2021

Tracy Cray and Craig McClure from Fi911 share their insights into the state of chargebacks after the implementation of PSD2, detailing the changes brought about by SCA in a Q&A session

Chargebacks911, Fi911 launch report to support FIs prepare for full PSD2's SCA enforcement

News | Digital Identity, Security & Online Fraud | 17 Mar 2021

A new report from Fi911 and sister company Chargebacks911 shares insights regarding the full implementation of PSD2’s Strong Customer Authentication, including the fact that when handled incorrectly, SCA can cause low acceptance rates, increased abandonments, and more friction during the checkout process.

Fi911, Chargebacks911, fraud prevention, PSD2, SCA

Financial institutions must be prepared for a new wave of chargebacks in the age of COVID-19

Voice of the Industry | Digital Identity, Security & Online Fraud | 09 Jul 2020

Monica Eaton-Cardone, the co-founder and COO of Chargebacks911 and Fi911, presents the state of chargebacks and the challenges that financial institutions encounter in the era of COVID-19

Monica Eaton-Cardone, Chargebacks911, Fi911, chargebacks, friendly fraud, COVID-19, online shopping, retailers, merchants, card-not-present payments, Issuer, Acquirer, ISO, cardholder, APIs

Chargebacks911 launches Fi911 to support financial institutions

News | Digital Identity, Security & Online Fraud | 16 Jun 2020

Dispute management specialist Chargebacks911 has launched a new brand, Fi911, to provide financial institutions with chargeback management technology.

Chargebacks911, Fi911, financial institutions, dispute management, chargeback, API, card payments, AI, merchant onboarding, post-transaction monitoring, lifecycle management, reconciliation, compliance, payment methods