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Find here all the latest articles, news, and research on Friendly Fraud and other Friendly Fraud-related topics:

Find here all the latest articles, news, and research on Friendly Fraud and other Friendly Fraud-related topics:

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Arkose Labs report: fraudsters earn up to USD 600,000 per month

News | Digital Identity, Security & Online Fraud | 18 May 2022

Fraud deterrence and account security company Arkose Labs has released a new report regarding the expansion of global fraud economy, Q2 2022 State of Fraud & Account Security report.

report, fraud management, fraud detection, online fraud, friendly fraud, account takeover, cybercrime, cybersecurity, bot attacks

Mobile devices: Shopping's new remote control

Voice of the Industry | Mobile Payments | 21 Apr 2022

Consumers are making increasing use of their mobile devices to shop and pay, and become increasingly satisfied with their shopping experiences, according to people in five of the six countries studied for PYMNTS and Cybersource’s 2022 Global Shopping Index


mobile payments, mobile money, online shopping, report, merchants, fraud prevention, friendly fraud, credit card fraud

Fraugster and elvah provide fraud prevention to the e-mobility sector

News | Digital Identity, Security & Online Fraud | 09 Mar 2022

Security company Fraugster has partnered with e-mobility innovator elvah to offer the latter a managed service risk solution.

Fraugster, fraud prevention, partnership, friendly fraud, risk management

Fighting fraud: Don't put a sticking plaster on a sticking point

Voice of the Industry | Digital Identity, Security & Online Fraud | 08 Mar 2022

Amir Nooriala, CCO at Callsign, shares his view on the most common types of fraud and how companies should properly address it – not by reacting to it but through a positive identification approach

fraud management, fraud detection, Account fraud, account takeover, identity fraud, friendly fraud, phishing, loyalty programme

Pactera EDGE's new solution counters next gen ecommerce crime

News | Digital Identity, Security & Online Fraud | 08 Mar 2022

Digital solution provider Pactera EDGE has launched a fraud protection solution that uses AI and ML to detect end combat new forms of ecommerce fraud.

fraud prevention, ecommerce, artificial intelligence, machine learning, product launch, friendly fraud

Chargebacks911 and Microsoft to roll out fraud protection solution

News | Digital Identity, Security & Online Fraud | 03 Mar 2022

US-based post transaction fraud platform Chargebacks911 has announced it is developing a new AI fraud protection solution with Microsoft for financial institutions.

Chargebacks911, Microsoft, partnership, fraud prevention, chargebacks, friendly fraud, artificial intelligence, machine learning

Fighting fraud in ecommerce: what are the next steps for the European grocery industry?

Voice of the Industry | Digital Identity, Security & Online Fraud | 16 Feb 2022

Grocery apps downloads rose by 200% in 2020 – If this trend continues, how will fraudsters take advantage? Mairtin O'Riada, co-founder and CIO at Ravelin, reflects on fighting growing grocery fraud.


ecommerce, fraud prevention, online shopping, account takeover, friendly fraud

TSB reports 91% surge in romance fraud losses during COVID-19

News | Digital Identity, Security & Online Fraud | 11 Feb 2022

UK-based TSB bank has observed the doubling of romance fraud cases in the pandemic as a result of the shift to online dating amid distance restrictions.

research, friendly fraud, Facebook, financial crime, online fraud

Latest fraud trends in ecommerce: promo abuse, refund abuse, account takeover

Interviews | Ecommerce | 13 Jan 2022

Mairtin O’Riada, Chief Intelligence Officer at Ravelin, reveals the latest fraud trends in ecommerce, extensively touching upon promo abuse, refund abuse, and account takeover

fraud management, fraud detection, fraud prevention, friendly fraud, ecommerce, merchant fraud, account takeover

Consumers admit to submitting false fraud disputes for chargebacks

News | Digital Identity, Security & Online Fraud | 21 Dec 2021

Sift, a US-based fraud prevention company, has released its Q4 2021 Digital Trust & Safety Index, which found that nearly 1 in 5 (17%) people have committed friendly fraud.

Sift, research, fraud prevention, chargebacks, friendly fraud, ecommerce, merchants, online payments

Nets and Ethoca shake hands for reduced chargebacks and anti-friendly fraud solutions

News | Online Payments | 07 Dec 2021

Mastercard-acquired company Ethoca and Nets, a European payment service provider have signed a partnership to help merchants and banks reduce friendly fraud, consumer transaction confusion, and chargebacks.

partnership, ecommerce, Mastercard, online payments, chargebacks, friendly fraud, fraud prevention, credit card

How to get ahead of the chargeback surge by forecasting your chargeback rate

Interviews | Digital Identity, Security & Online Fraud | 06 Dec 2021

Kevin Lee, Trust and Safety Architect at Sift: 'First-party misuse or ‘friendly fraud’ accounts for the majority of the chargebacks filed, especially during the pandemic when sudden financial hardships may have pushed people to fraudulently file disputes'


chargebacks, Sift, friendly fraud, fraud prevention, first-party misuse, ecommerce

Uniting the industry to solve friendly fraud/first-party misuse

Interviews | Digital Identity, Security & Online Fraud | 14 Oct 2021

Ahead of First-Party Misuse / Friendly Fraud Summit, Julie Fergerson, MRC's CEO, gives an in-depth look into friendly fraud by revealing how big is the problem now, and why the payment ecosystem should encourage collaboration as a means of combating it

friendly fraud, merchants, fraud management, ecommerce

Vindicia, Chargebacks911 collaborate to thwart friendly fraud

News | Digital Identity, Security & Online Fraud | 20 Jul 2021

Chargebacks911 has announced that it has formed a strategic collaboration with Vindicia, a US-based subscription management platform, in a bid to thwart friendly fraud.

Chargebacks911, chargebacks, friendly fraud, fraud prevention

The new era of fraud – how to mitigate fraud risk during challenging times

Voice of the Industry | Digital Identity, Security & Online Fraud | 21 May 2021

Maxim Kuzin, Head of Fraud Prevention and Risk as a Service at Radar Payments, provides a take on the current trends followed by fraudsters in order to commit financial crimes all over the world

Radar Payments, fraud prevention, friendly fraud, social engineering, account takeover

SEON's cross-sector report shows how fraud has changed during COVID-19

News | Digital Identity, Security & Online Fraud | 11 Jan 2021

SEON has announced the release of its Fraud Prevention During a Pandemic – SEON Sector Report, which delves into how fraud prevention has changed during COVID-19. 

SEON, report, cross-sector, fraud, COVID-19, coronavirus, pandemic, organised crime, friendly fraud, banks, transactions

Google and Apple Pay chargebacks hardest to challenge, Ravelin reveals

News | Digital Identity, Security & Online Fraud | 10 Dec 2020

A research conducted by Ravelin has revealed that the majority of merchants are struggling to challenge Google Pay and Apple Pay chargebacks successfully.

Ravelin, research, merchants, friendly fraud, chargebacks, Google Pay, Apple Pay, credit cards, fraudsters, fraud, first-party fraud, biometric authentication

Chargebacks911 provides expert mitigation advice to merchants amidst COVID-19 chargebacks

News | Digital Identity, Security & Online Fraud | 26 Oct 2020

Chargebacks911 has launched their ebook '50 Insider Tips for Preventing Chargebacks', which provides merchants with actionable steps to prevent chargebacks filed against their businesses.

Chargebacks911, friendly fraud, chargebacks, security, fraud prevention, online fraud, ecommerce, merchants

Supporting airlines as they defend against pandemic-related fraud trends

Voice of the Industry | Digital Identity, Security & Online Fraud | 23 Oct 2020

It's likely that fraudsters are taking advantage of the pandemic to target airlines with new and refined tools and techniques. Mark Strachan, EMEA Managed Risk Principal at Cybersource, discusses nine key fraud trends and how to combat them.

Mark Strachan, Cybersource, fraud, Token, bank account, COVID-19, vouchers, account takeover, chargebacks, friendly fraud, machine learning, customer behaviour, fraud management

MRC has strong focus on advocacy and e-learning in fraud prevention and payments industry

News | Digital Identity, Security & Online Fraud | 05 Oct 2020

The MRC has expanded its mission by including a greater focus on advocacy and e-learning in fraud prevention and payments industry.  

MRC, fraud prevention, friendly fraud, Rapid EDU, chargebacks, SCA, merchants