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Find here all the latest articles, news, and research on Friendly Fraud and other Friendly Fraud-related topics:

Find here all the latest articles, news, and research on Friendly Fraud and other Friendly Fraud-related topics:

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Fraud-as-a-Service: how to wrestle it to the ground

Voice of the Industry | Digital Identity, Security & Online Fraud | 23 Feb 2023

Steve Hoofring, Senior Associate at TSG (The Strawhecker Group), talks about how Fraud-as-a-Service became a career for some fraudsters and what merchants can do to deter the phenomenon and protect their customers.

fraud management, fraud detection, online fraud, fraud prevention, identity fraud, identity verification, dark web, ecommerce, fraud-as-a-service, friendly fraud, chargebacks

A year of change: Updates on the fight against first-party misuse

Interviews | Digital Identity, Security & Online Fraud | 17 Feb 2023

The Paypers sat down with Úna Dillon, VP of Global Expansion & Advocacy for the MRC, to walk us through the progress being made on first-party misuse (FPM) and insight into what the future might hold for FPM. 

ecommerce, fraud detection, online fraud, first-party misuse, fraud prevention, identity fraud, ecommerce platform, merchant, chargebacks, payment fraud, friendly fraud

Navigating the CX journey across various types of fraud: What can merchants do to ensure high CX satisfaction

Voice of the Industry | Digital Identity, Security & Online Fraud | 16 Feb 2023

In a world of ever-evolving fraud, Alexander Hall, owner of Dispute Defense Consulting, talks about the main steps to take to identify bad actors at any point across a company's CX Journey. By leveraging in-house strategies, supported by expansive data sets and automation, every company can mitigate fraud losses. 

chargebacks, fraud detection, fraud prevention, online fraud, identity theft, identity fraud, marketplace, account takeover, transaction fraud, spam and abuse, biometrics, biometric authentication, behavioural biometrics, friendly fraud, first-party misuse, carding, gift card fraud, phishing, customer experience

Mastercard and Vesta partner to safeguard merchants' transactions

News | Digital Identity, Security & Online Fraud | 10 Jan 2023

Mastercard has teamed up with end-to-end transaction guarantee platform for online purchases Vesta to equip merchants with a fraud management platform.

MasterCard, friendly fraud, chargebacks, partnership, fraud prevention, online payments

Vesta secures a USD 25 mln loan

News | Digital Identity, Security & Online Fraud | 09 Jan 2023

End-to-end transaction guarantee platform for online purchases Vesta has received a USD 25 million loan to add working capital and support growth.

ecommerce, chargebacks, friendly fraud, funding, expansion

Fraud Prevention in Ecommerce Report 2022-2023

Report | Digital Identity, Security & Online Fraud | 16 Dec 2022

The Paypers Fraud Prevention in Ecommerce Report 2022-2023 sets the scene for the latest insights and developments in fraud prevention

fraud prevention, tokenization, Card-not-present fraud, merchants, account takeover, fraud management, fraud detection, online fraud, identity fraud, payment fraud, friendly fraud, chargebacks, credit card, CNP fraud, payments orchestration, cross-border payments, cross-border ecommerce, ecommerce, ecommerce platform, platform, online platform, regulation, PSD2, SCA, scam, 3-D Secure, compliance, PCI compliance, gambling, online payments, gift card fraud, refund fraud

Amadeus and Chargebacks911 partner to help airlines handle disputes

News | Digital Identity, Security & Online Fraud | 30 Nov 2022

Spain-based travel technology company Amadeus has partnered with US-based post transaction fraud platform Chargebacks911 to help fight chargeback risputes.

chargebacks, fraud prevention, travel payments, friendly fraud, partnership

Why perfecting payments is key to winning in the gaming industry

Voice of the Industry | Online Payments | 25 Oct 2022

There is no cheat code when it comes to scaling an online gaming business – whilst there is plenty of profit potential, new complexities and levels are constantly adding pain points to how gaming e-retailers operate. Kristian Gjerding, CEO of CellPoint Digital, looks at the booming gaming market through the eyes of a retailer with global ambitions.

chargebacks, gambling, fraud detection, online fraud, fraud management, payment fraud, local payment method, subscription payments, subscription economy, payments orchestration, PSP, friendly fraud, ecommerce, cross-border ecommerce

Forter fights chargeback fraud with Smart Claims

News | Digital Identity, Security & Online Fraud | 14 Oct 2022

US-based trust platform Forter has launched Smart Claims to help businesses manage chargebacks and increase win rates.

chargebacks, fraud prevention, product launch, ecommerce, friendly fraud

Fraugster report: EUR 80 bln lost to online fraud in 2021

News | Digital Identity, Security & Online Fraud | 21 Jul 2022

Payment intelligence company Fraugster has announced the publication of its first Payment Intelligence Report 2022, which concluded that around EUR 80 billion were lost to online fraud across physical and digital goods and e-ticketing in 2021.

report, chargebacks, ecommerce, BNPL, fraud management, fraud detection, digital identity, identity fraud, account takeover, friendly fraud, credit card fraud, PSP

Justt: 'friendly fraud' reaches high Levels for US and UK Retailers

News | Online Payments | 21 Jul 2022

Israel-based Justt has published a new survey, which reveals that more than 60% of consumers used chargebacks and refunds to reverse transactions.

BNPL, chargebacks, friendly fraud, survey, refund, cryptocurrency

Visa and MRC release joint webinar about fight against friendly fraud

News | Digital Identity, Security & Online Fraud | 21 Jun 2022

MRC and Visa have planned to explore Visa’s evidence updates and related efforts in the battle against first-party misuse.

MRC, Visa, friendly fraud, merchant

Signifyd launches app on the Stripe App Marketplace

News | Digital Identity, Security & Online Fraud | 26 May 2022

Signifyd, a US-based fraud prevention company, has debuted with its Signifyd app on the Stripe Marketplace to provide instant chargeback claims insights.

chargebacks, product launch, friendly fraud, fraud prevention, merchants, fraud detection, data aggregation

Arkose Labs report: fraudsters earn up to USD 600,000 per month

News | Digital Identity, Security & Online Fraud | 18 May 2022

Fraud deterrence and account security company Arkose Labs has released a new report regarding the expansion of global fraud economy, Q2 2022 State of Fraud & Account Security report.

report, fraud management, fraud detection, online fraud, friendly fraud, account takeover, cybercrime, cybersecurity, bot attacks

Mobile devices: Shopping's new remote control

Voice of the Industry | Mobile Payments | 21 Apr 2022

Consumers are making increasing use of their mobile devices to shop and pay, and become increasingly satisfied with their shopping experiences, according to people in five of the six countries studied for PYMNTS and Cybersource’s 2022 Global Shopping Index


mobile payments, mobile money, online shopping, report, merchants, fraud prevention, friendly fraud, credit card fraud

Fraugster and elvah provide fraud prevention to the e-mobility sector

News | Digital Identity, Security & Online Fraud | 09 Mar 2022

Security company Fraugster has partnered with e-mobility innovator elvah to offer the latter a managed service risk solution.

Fraugster, fraud prevention, partnership, friendly fraud, risk management

Fighting fraud: Don't put a sticking plaster on a sticking point

Voice of the Industry | Digital Identity, Security & Online Fraud | 08 Mar 2022

Amir Nooriala, CCO at Callsign, shares his view on the most common types of fraud and how companies should properly address it – not by reacting to it but through a positive identification approach

fraud management, fraud detection, Account fraud, account takeover, identity fraud, friendly fraud, phishing, loyalty programme

Pactera EDGE's new solution counters next gen ecommerce crime

News | Digital Identity, Security & Online Fraud | 08 Mar 2022

Digital solution provider Pactera EDGE has launched a fraud protection solution that uses AI and ML to detect end combat new forms of ecommerce fraud.

fraud prevention, ecommerce, artificial intelligence, machine learning, product launch, friendly fraud

Chargebacks911 and Microsoft to roll out fraud protection solution

News | Digital Identity, Security & Online Fraud | 03 Mar 2022

US-based post transaction fraud platform Chargebacks911 has announced it is developing a new AI fraud protection solution with Microsoft for financial institutions.

Chargebacks911, Microsoft, partnership, fraud prevention, chargebacks, friendly fraud, artificial intelligence, machine learning

Fighting fraud in ecommerce: what are the next steps for the European grocery industry?

Voice of the Industry | Digital Identity, Security & Online Fraud | 16 Feb 2022

Grocery apps downloads rose by 200% in 2020 – If this trend continues, how will fraudsters take advantage? Mairtin O'Riada, co-founder and CIO at Ravelin, reflects on fighting growing grocery fraud.


ecommerce, fraud prevention, online shopping, account takeover, friendly fraud