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Find here all the latest articles, news, and research on First Party Misuse and other First Party Misuse-related topics:

Find here all the latest articles, news, and research on First Party Misuse and other First Party Misuse-related topics:

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The flywheel effect of chargebacks cost US merchants USD 243B in 2023

Voice of the Industry | Online Payments | 12 Feb 2024

The cost of chargebacks has been on the rise for years. A new study published by Chargebacks911 and the Strawhacker group provides a sobering look at the scale of the problem, while Monica Eaton, CEO and Founder of Chargebacks911, dives deeper into the pressing matter of chargebacks.


chargebacks, friendly fraud, fraud management, fraud detection, fraud prevention, online fraud, credit card, credit card fraud, merchant, checkout optimisation , customer experience, first-party misuse

First-party fraud: what's next on the horizon after Visa Compelling Evidence 3.0

Voice of the Industry | Online Payments | 07 Feb 2024

Keith Briscoe, VP of Member Advocacy at Merchant Risk Council (MRC), delves into the intricacies of first-party fraud and discusses what's next after Visa Compelling Evidence 3.0.

cross-border payments, ecommerce, first-party misuse, chargebacks, SCA, Card-not-present fraud, Visa

Unmasking the top ten fraud types against merchants

Voice of the Industry | Digital Identity, Security & Online Fraud | 09 Jan 2024

Úna Dillon, VP of Advocacy at the MRC, discusses the most common ten types of fraud merchants experienced in 2023 and what they should expect for the following year. 

fraud prevention, ecommerce, merchants, merchant fraud, cybercrime, chargebacks, first-party misuse, identity theft, phishing, refund fraud, account takeover, bot attacks

Navigating holiday shopping fraud: from friendly fraud to emerging trends

Voice of the Industry | Online Payments | 20 Dec 2023

Jordan Chavis from the MRC discusses the challenges of the on-going holiday season and how merchants need to mitigate friendly fraud and chargebacks to keep the phenomenon to a minimum and not cause extra friction to the trustworthy shoppers.


chargebacks, friendly fraud, holiday fraud, ecommerce, fraud detection, online fraud, payment fraud, first-party misuse, generative AI, artificial intelligence, scam, account takeover, phishing, online shopping

How reporting tools can reduce friendly fraud while meeting TRA exemptions

Interviews | Online Payments | 15 Dec 2023

Monica Eaton, Founder of Chargebacks911 and Fi911, talks about the role played by reporting tools in reducing friendly fraud, while meeting Transaction Risk Analysis (TRA) exemptions.

fraud detection, online fraud, fraud prevention, friendly fraud, chargebacks, first-party misuse, fintech, ecommerce, fraud management, machine learning, artificial intelligence, online payments, payments , API

Expect first party misuse to boom for the 2023 holiday shopping season

Voice of the Industry | Digital Identity, Security & Online Fraud | 12 Dec 2023

With this year’s holiday season already booming, Roenen Ben-Ami, Co-Founder and Chief Risk Officer at Justt, shares some effective tips on how merchants can fight the rising phenomenon of chargebacks and first-party misuse.


fraud detection, online fraud, first-party misuse, friendly fraud, chargebacks, fraud prevention, payment fraud, artificial intelligence, merchants, PSD2, PSD3, 3-D Secure

Socure launches first-party fraud solution and consortium

News | Digital Identity, Security & Online Fraud | 26 Oct 2023

Socure has introduced its first-party fraud solution, Sigma First-Party Fraud, powered by the concurrent launch of its First-Party Fraud Consortium (FPFC). 

fraud detection, fraud prevention, first-party misuse, product launch, identity verification

Chargeback fraud: an ever-evolving issue to be solved

Interviews | Ecommerce | 26 Jul 2023

We interviewed Guy Harris, Chairman of the Board at Chargebacks911, about the prevalence of chargebacks in ecommerce and the main challenges the industry currently faces, as well as what needs to be done to reduce fraudulent activity.


chargebacks, fraud management, fraud detection, online fraud, ecommerce, ecommerce platform, friendly fraud, fraud prevention, refund fraud, first-party misuse

The growing cost associated with the democratisation of fraud

Voice of the Industry | Digital Identity, Security & Online Fraud | 05 May 2023

The democratisation of fraud enables anyone with malicious intent to engage in payment fraud, identity theft, and phishing attacks. Sift’s Brittany Allen explains why these attacks are on the rise and shares best practices on how to prevent them.

first-party misuse, fraud prevention, chargebacks, identity theft, Sift, merchant, ecommerce

Key ecommerce and payments trends in 2023 – interview with MRC on the takeaways from the Global Fraud and Payments Report 2023

Interviews | Ecommerce | 04 May 2023

Tracy Brown, VP of Programs and Technology, MRC: ‘We see phishing being reported as a top attack, followed by first-party misuse, card testing, and identity theft depending on the region.’

MRC, fraud management, fraud prevention, ecommerce, online payments, first-party misuse, friendly fraud, identity theft, merchants, payments orchestration

A year of change: Updates on the fight against first-party misuse

Interviews | Digital Identity, Security & Online Fraud | 17 Feb 2023

The Paypers sat down with Úna Dillon, VP of Global Expansion & Advocacy for the MRC, to walk us through the progress being made on first-party misuse (FPM) and insight into what the future might hold for FPM. 

ecommerce, fraud detection, online fraud, first-party misuse, fraud prevention, identity fraud, ecommerce platform, merchant, chargebacks, payment fraud, friendly fraud

Navigating the CX journey across various types of fraud: What can merchants do to ensure high CX satisfaction

Voice of the Industry | Digital Identity, Security & Online Fraud | 16 Feb 2023

In a world of ever-evolving fraud, Alexander Hall, owner of Dispute Defense Consulting, talks about the main steps to take to identify bad actors at any point across a company's CX Journey. By leveraging in-house strategies, supported by expansive data sets and automation, every company can mitigate fraud losses. 

chargebacks, fraud detection, fraud prevention, online fraud, identity theft, identity fraud, marketplace, account takeover, transaction fraud, spam and abuse, biometrics, biometric authentication, behavioural biometrics, friendly fraud, first-party misuse, carding, gift card fraud, phishing, customer experience

Fraudsters don't take the holidays off, so here's the top attacks to watch for

Voice of the Industry | Digital Identity, Security & Online Fraud | 24 Oct 2022

As peak season approaches under a cloud of economic uncertainty, merchants will look to maximise good orders while minimising fraud. Cybersource directors, Mari-Anne Bayliss and Mark Strachan, share their top fraud attacks to watch out for, and how to balance a frictionless flow for genuine customers against keeping fraudsters at bay.

fraud management, fraud detection, online fraud, fraud prevention, account takeover, payment fraud, transaction fraud, first-party misuse, CNP fraud, credit card fraud

Mastercard collaborates with Microsoft for ID technology

News | Digital Identity, Security & Online Fraud | 26 Apr 2022

Global card issuer and online payments processor Mastercard has announced the launch of an improved identity solution, in collaboration with tech giant Microsoft.

partnership, fraud management, fraud detection, digital payments, online fraud, refund, refund fraud, first-party misuse, online payments