Pay to play: Inside the minds and wallets of global gamers

Organized on 18 Nov 2025 / 03:00 AM PDT / 06:00 AM EDT / 12:00 PM CET

Cosmina Hrisca

05 Nov 2025 / 5 Min Read

Are your payments costing you players?

New global research from Nuvei, surveying 6,000 gamers worldwide, reveals that two out of three players believe their payment experience could be better, and many are switching games or platforms because of it.

In this $188 billion industry, friction at checkout has become one of the biggest hidden threats to conversion and loyalty in the gaming industry.

55% abandoned purchases due to failed or missing payment methods
64% say local payment options matter, and will switch to access them
57% would leave a game or platform for better payment rewards

When milliseconds and experience determine lifetime value, every successful payment ensures loyalty and retention.

For game developers, publishers, and platform teams ready to turn payments into a competitive advantage.

Agenda

How payment UX impacts player retention and spend
What localization, trust, and speed really mean in gaming
How top studios are using PX to drive growth, not just reduce churn

Presenters

Melisande Mual

Publisher and Managing Director at The Paypers

Andre Santos

Senior Manager of Business Development at Nuvei

Elena Emelyanova

Head of Payments & Fraud at MY.GAMES

Keywords:

payments gaming payment methods pay to play UX user experience player experience

Countries:

World

The Paypers is a global hub for market insights, real-time news, expert interviews, and in-depth analyses and resources across payments, fintech, and the digital economy. We deliver reports, webinars, and commentary on key topics, including regulation, real-time payments, cross-border payments and ecommerce, digital identity, payment innovation and infrastructure, Open Banking, Embedded Finance, crypto, fraud and financial crime prevention, and more – all developed in collaboration with industry experts and leaders.