US Bank Implements VECTORsgis Capture for Prime Pass

Since its deployment earlier this year, the bank has gone through periods where it routinely captures and processes more than 50 million images without missing a single image, a success rate better than Six Sigma standards. U.S. Bancorp, which operates 2,199 banking offices and 4,575 ATMs in 24 states, set an objective of capturing images at the prime pass stage in order to maximize use of on-us items for image work on "day two" processes, image statements and image exchange through the ViewPointe image archive (of which U.S. Bancorp is an owner) and SVPCo. To facilitate this initiative, the bank purchased several configurations of VECTOR:Capture for Prime Pass, as well as VECTOR:ImageEX, which provides image exchange. Inferior quality images can have long ranging cost impacts on the depository and paying banks as well as customer satisfaction. Poor quality capture leads to missing images, which occur when the data line on a check is captured but no matching image exists. Items with missing images cannot be processed without significant manual work and are sometimes simply written off by the bank.