Identity and verification flows and card-based payments typically generate avoidable friction along the customer journey, affecting adoption and retention rates and generating unnecessary costs. The introduction of Strong Customer Authentication (SCA) in 2021 adds another layer of friction to cards with workarounds that deliver a poorer customer experience.
PayDirect is TrueLayer’s answer to those issues, enabling firms to stay compliant while delivering a better customer experience. Built on open banking and the fast bank payment rails, it provides firms with instant payments and withdrawals, while accelerating KYC and AML processes, to deliver the most complete solution on the market.
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