RBS's digital bank Bo reissues cards to comply with new EU rules

The move is made in an effort to comply with new EU banking rules. RBS, which also owns Natwest, said the new cards were being issued to make sure Bo was compliant with customer authentication regulations. The rules, to protect customers from fraud, force cardholders to use chip and pin machines more often, rather than always using contactless.

Bo representatives have announced that the new cards will message the customer via the pay terminal when they need to make a chip and pin transaction. Many banks are believed to have already built this technology into their cards, or developed a way of working through the new regulations with card networks such as Visa and Mastercard.