Wincor Nixdorf Introduce new electronic eLock Banking Service

Friday 11 March 2005 10:46 CET | News

Wincor Nixdorf has introduced a new service concept representing long-term simplification of the way automated teller machines and cash recycling systems are run, and offering sizeable cost reduction opportunities in the process.

Acting as service provider, Wincor Nixdorf assumes responsibility for the entire key management discipline in respect of the relevant ATMs, thus ensuring easy, unhindered access for replenishment and repairs. With this concept, Wincor Nixdorf has developed the only process of its kind in the world, and the service has already been introduced successfully in Germany. At the heart of the eLock Banking Service for cash systems – which consists of fault rectification as well as regular replenishment and removal of cash – is the “Leicher Safelock WTU” electronic safe lock. This high-security lock works without mechanical keys, thus enabling much simpler, faster operation. To date, fast cash top-ups and service technician visits have involved the use of mechanical keys, with the relevant sets of keys generally carried in the armored vehicles by couriers on their replenishment rounds. In practice, ad-hoc visits outside planned itineraries haven proven complicated and time-consuming. Under the procedure used to date, time spent waiting for keys on unscheduled visits was simply unavoidable. This is where the new Wincor Nixdorf principle comes in: A security software package generates an encrypted unlocking code and transmits this by telephone or SMS text message to the cash-in-transit courier on site. This one-off code is valid for a set period of time, after which it ceases to work. Together with a four-digit personal PIN number like that of an ATM card, the technician enters the unlocking code via a keypad on the lock. The lock then unscrambles the unlocking code, compares the user PIN, the serial number of the lock and the time information and, if all the data is in order, opens the safe lock, thus obviating the need for keys and all the administration that goes with them. Further benefits of this innovative process are that bundling the replenishment and repair services reduces the economic risk associated with operating the ATM and makes this calculable for the customer. The digital unlocking code also represents a major security improvement.

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Categories: Payments & Commerce | Payments General
Countries: World
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Payments & Commerce