Union Bank of California Experiencing Phenomenal Success with VECTORsgi Image Capture

Wednesday 19 May 2004 08:26 CET | News

Union Bank of California, has set some pretty high standards for check image capture. The San Francisco-based financial institution recently reported more than 100 million items captured and processed without a single missing image.

Those numbers are in keeping with similar reports from other banks using the leading edge, high-speed image capture product, VECTOR:Capture for Prime Pass offered by VECTORsgi. Banks using the VECTOR:Capture for Prime Pass product typically report a high volume of images captured and processed with very few missing or problem images. Union Bank of California reported no missing images since the middle of February on 111,695,854 images. As of this release date, that number is still growing. Missing images occur when the data line on a check is captured but no matching image exists. In an image exchange environment, missing images could prove costly to the bank. The success rate on missing items underscores a serious point for VECTORsgi, which is an active proponent of industry-wide standards for the quality of check images exchanged between financial institutions. The company believes missing images can have long ranging cost impacts on the depository and paying banks as well as customer satisfaction.

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Categories: Payments & Commerce | Payments General
Countries: World
This article is part of category

Payments & Commerce