News

Shift4 First to Offer Customer Initiated Tip Entry and AVS Features for MICROS 3700

Tuesday 12 April 2005 19:38 CET | News

Shift4 has developed a customized driver for MICROS 3700 that enables $$$ ON THE NET users to enjoy advanced features not available with any other payment driver for the 3700 application.

These features include customer initiated tip, online debit with PIN entry, signature capture, and full CVV2/CVC/CID support and AVS for non-swiped credit card transactions. All these features are currently being beta tested by Shari’s Restaurants, a chain of 100 counter pay restaurants based in the Pacific Northwest. Customer Initiated Tips Shift4’s enhanced interface to MICROS 3700 enables customer initiated tip entry. The customer or clerk swipes the credit, debit or gift card into a PIN pad device and is then prompted to enter the desired tip amount. The customer enters the tip before the transaction is sent out for authorization. By allowing for a tip to be entered on a customer facing terminal device, the awkwardness of handing the customer a draft and waiting for a tip and signature is reduced, as the transaction flow is similar to what you would experience in a grocery store. Another advantage is an elimination of downgrades due to customers tipping in excess of the 20% restaurant industry tolerance. AVS & CVV2 Support Shift4’s customized driver for MICROS 3700 is the first one to fully support Address Verification System (AVS) and CVV2 functionality. AVS sends out the cardholder’s address information for verification. The CVV2 code (or CVC2 in the case of MasterCard and CID code in the case of American Express) is the three or four digit number located on the physical card itself that is not part of the actual account number, but that is used to verify the validity of the card. Both AVS and CVV2 provide merchants with an extra level of fraud protection in cases where the merchant is unable to collect full data from the card swipe because of a problem with the card reader, magnetization of the card, etc. Both these tools also enable merchants to avoid the costly downgrades or non-qualification fees charged by processors for transactions for which they do not receive full swipe data. Additional Features In addition to the above tools, merchants utilizing MICROS 3700 and $$$ ON THE NET will enjoy the industry’s fastest average authorization times (sub 3-second) regardless of the processor utilized. Support of all card types, Visa, MasterCard, Diners, Carte Blanch, Nova/Discover, American Express and gift cards, is available, as is complete connectivity to the industry’s leading signature capture and PIN pad devices. With the enhanced interface, $$$ ON THE NET is fully integrated with MICROS at the point of sale. Merchants can customize their MICROS screens to enable one touch access to the full range of functionality above. Merchants can even accept, issue, add value to, sell and report on gift card balances right from their MICROS screen, without any additional terminals or hardware required. These features are also available to MICROS 8700 and 9700 users.


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Categories: Payments & Commerce | Payments General
Countries: World
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Payments & Commerce


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