Nicor Gas Adds New Features to Web Site

Tuesday 9 November 2004 09:55 CET | News

Nicor Gas has added new features to its web site to enable customers to conduct more transactions online. Customers can now look up their account balance and historical gas usage, sign up for e-mail reminders, Auto Payment (EFT), Budget Plan and Deferred Payment Arrangement (DPA).

Customers who want to conduct transactions online should have their account information handy for the log-in process. About the My Account payment options: Auto Payment is an electronic payment option, commonly known as Electronic Funds Transfer or EFT, which allows customers to pay their natural gas bill each month without having to write a check. Upon signing up online, customers funds are automatically withdrawn to pay their specified amount on the due date: monthly balance or Budget Plan amount. Budget Plan is a plan for customers who wish to spread their natural gas bills over a 12-month period, providing some assurance of knowing what their gas bills will be each month. In the summer, Budget Plan payments help customers build a credit balance to offset higher winter bills. Every four months, customers Budget Plan payments are reviewed and could be adjusted based on their current account balance and Nicor Gas estimates of future natural gas prices. DPA is a payment arrangement for customers who have fallen behind in paying their natural gas bills -- helping customers spread the amount of the payment owed. For example, if a customer has fallen behind, this new online feature will calculate a down payment amount to be paid up front and the remaining amount owed will be divided equally over the next four bill periods. This amount is paid in addition to the current monthly bill.

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Categories: Payments & Commerce | Payments General
Countries: World
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Payments & Commerce


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