Benefits include cost savings in personnel, inventory, expedited freight and communications; revenue increases and improved customer satisfaction due to reduced errors, and faster transaction cycles. Business processes are optimized and the organization can become decidedly more responsive. End-to-end enterprise tracking; electronic payment gateway Innovate Software markets two products important to e-commerce reliability: -- Innovate AUDITRAC. Tracks transactions at a detailed level through the entire transmission cycle, catches processing errors or discrepancies and reports problems on an exception basis through email, pager, phone or computer. Transactions could include payments, invoices, orders and acknowledgments. -- Innovate PAY-CENTRAL. Facilitates payments for transactions anytime from anywhere in the world using a credit or debit card, electronic check, procurement card or direct debit from a checking or savings account by way of multi-merchant automated clearinghouse technology. Robust database capability allows complex enterprises with multiple lines of business to manage inbound and outbound payments from a central point of control, an attractive feature for financial management professionals. A strong heritage Innovate Software was spun off from Pittsburgh, Pa.-based Innovate E-Commerce, Inc. started in 1997 by Karen F. Puchalsky and William C. Claire, technology executives with experience at Mellon Bank, Hewlett-Packard, Digital Equipment and Sterling Commerce. Karen managed the first EDI Consulting Services practices in Pittsburgh for Omega Systems. At Innovate, the two of them grew revenue by 1,600 percent. Inc. Magazine recognized Innovate E-Commerce for its success, placing it in the top quartile of the 500 fastest growing private companies in the US. Innovate E-Commerce offers e-commerce hosting and enterprise services including Legacy Modernization and Enterprise Architecture. The companys mission is providing enterprise-wide solutions that maximize information accessibility along the entire value chain, empowering customers with dramatic operational improvements, new market opportunities, substantial cost savings and return on investment. Innovate E-Commerce provides services to Fortune 1000 companies such as AK Steel, Borden Chemical, Federal Home Loan Bank, FedEx, Giant Eagle, Glaxo Smith Kline, Invacare, Koppers, Liebert Corporation, Nakano Foods and the states of Ohio and North Carolina.
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