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National City Corporation Purchases More Than 1,000 New Opteva ATMs from Diebold

Wednesday 7 January 2004 20:40 CET | News

Dieboldhas finalized a significant order with National City Corporation for Opteva, Diebolds newest, family of automated teller machines (ATMs). Under the agreement, National City will replace and upgrade its entire ATM network, comprised of approximately 1,580 ATMs, with more than 1,000 newly purchased Opteva units. The balance of National Citys existing ATM network will be upgraded to Diebolds advanced function ix Series technology. After extensive market research, Diebold implemented various ATM security enhancements -- features that not only make the users experience more pleasant, but also more secure. They include consumer awareness mirrors, various lighting options, a recessed keypad and display area to reduce the opportunity for PIN surfing, and privacy display filters to prevent shoulder- surfing. To help protect the assets of financial institutions, the Opteva line features advanced security and fraud prevention mechanisms offered only by Diebold, including a fraud-resistant dispenser and card reader, as well as a Triple DES-compliant encrypted PIN-pad. Powered by Agilis, Diebolds open-standard, cross-vendor software platform, and supported by Diebold Premier Services, Opteva represents a substantial leap forward in self-service technology. It offers customers a new generation of self-service solutions that take into account the ATM technology, software solutions, and services and support necessary for financial institutions to thrive in todays marketplace. The flexibility of Opteva gives financial institutions the ability to customize solutions to delight retail banking consumers and positively affect ATM delivery channel performance. A feature exclusive to Diebolds Opteva family is the Universal Serial Bus (USB 2.0) open architecture, which allows financial institutions to more easily and quickly integrate future technologies and facilitate faster transactions through high-speed communications with ATM peripherals. Opteva ATMs also provide enhanced maintenance options, such as the largest rear operator monitor in the industry with video and touch-screen capabilities, a full keyboard and software that provides an easy-to-use maintenance interface. Optevas use of Agilis software allows terminals to feature at-a-glance, easy-to-follow operator instructions, such as video-based instructions with systematic directions for many maintenance procedures, including cash replenishment and balancing. Diebold conducted extensive primary research in 18 countries around the world to assist in developing this family of next generation solutions. The Opteva series delivers the exclusive features that were identified as being highly valued by financial institutions and their end-user consumers.

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