M-POS terminals are designed for use in remote or highly-mobile purchasing environments. Although still at an early stage, the rise of m-POS terminals is helping to support broader credit and debit card acceptance and add greater efficiency where mobility is key, such as in taxis and for food delivery services. In environments such as the restaurant industry, equipping serving staff with such devices to conduct tableside transactions is one key example of how such devices can be employed. Apart from continued technology and network improvements, TowerGroup expects the continued interest in displacing paper, enhancing convenience, and combining customer service and data capture with a streamlined purchasing environment to continue to drive adoption of m-POS terminals. In TowerGroups new research report titled, Mobile Merchant POS Terminals: Revisiting Untethered Card Acceptance, Ed Kountz, a senior analyst in the Emerging Technology Solutions practice at TowerGroup and author of the research, looks at the rise of m-POS solutions and the technologys projected evolution in the US. The research also looks at how these solutions can be used to strengthen customer relationships through added convenience while providing merchants a reduced cost of accepting cards versus cable-based solutions.
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