mCom Introduces Retail Banking Multi-Channel Solution

The Darwin platform gives banks the opportunity to better leverage the sales and customer experience capabilities of their existing technology investments-key points of competition, especially for small and medium sized banks and credit unions struggling to keep up with the leading mega-banks. By offering personalized transactions that are consistent across every channel, Darwin gets customers what they want faster via familiar interfaces. Even customers and their children can get into the act at the coin counting station. Darwin allows marketing departments to remotely deliver their messages and offers to the actual transaction screens in real-time. The IT departments also benefit from the Darwin platform by allowing them to remotely download transactional data, monitor performance and distribute software, among other features. This improves efficiency, stability and up-time while reducing channel management costs. mCom Financial Solutions products are focused on delivering personalization, remote publishing and administration capabilities to the evolving ATM/coin self-service channels and other powerful e-Banking touch points such as kiosks and the Banks website.