Diebold ATMs Transform Raiffeisenbank Branches

The upgrade makes Raiffeisens automated teller machines (ATMs) compliant with Euro and EMV (Europay, MasterCard, Visa European Global Standard), making way for safer transactions and so-called express transactions. The massive project involved upgrades to more than 750 Diebold ATMs. A total of 180 ATMs were replaced with newer models, 50 of which were replaced with Diebold Opteva(R) units. The new units passed the Telekurs strict certification process, which is compulsory for all Swiss cash-withdrawal equipment connected to the Telekurs network and the new inter-bank network application, known as BM5.0. The upgrade makes all Raiffeisen ATMs compliant with Telekurs, Euro and EMV specifications and delivers a number of benefits to customers. Newer specifications allow for faster, express transactions at the ATM, which allow people who are visually impaired to repeat the previous transaction with only a few keystrokes. The state-of-the-art software application will also provide for future evolution, such as software downloads, Triple Data Encryption Standard (3DES) and biometric recognition techniques. To complete the project, Diebold worked together with the Swiss Union of Raiffeisen Banks, which represents more than 470 Raiffeisen banks, as well as with Raiffeisen Informatics and Zuhlke Engineering. The team developed a completely new software application, which is based on the latest standards including BM5.0, EMV 4.0 L2, XFS 3.0 and Diebolds Agilis(R) platform. In the future, this new application will greatly simplify both maintenance and software testing. Diebolds EMV Kernel application, which is a vehicle for authentication, was also approved by EMVcos certified laboratories. Diebold has provided Raiffeisen with ATM hardware and software for more than a decade, during a time when Raiffeisen grew to become Switzerlands third-largest group of banks, now including more than 1,300 branches.