Delta Dental Selects Avolents Online Solution

Monday 20 September 2004 23:03 CET | News

Delta Dental of California, New York and Pennsylvania, together with their affiliates in 13 other states, plan to reduce financial administrative costs and improve cash management for their customers by implementing BizCast, Avolents online invoicing solution.

BizCast automates the manual financial processes of invoicing, reconciliation, and payment -- enabling companies to accelerate cash flow, reduce printing, postage and customer service costs, and to provide their customers or channel partners with self-service access to invoices. Delta Dentals holding company system is a nonprofit enterprise serving over 21 million enrollees through a network of nearly 55,000 dentists in 16 states. The affiliated Delta Dental Plans have long been recognized for offering innovative programs designed to control costs and ensure quality care. With BizCast, Delta Dental aims to continue this commitment by helping their 20,000+ employer groups reduce the back-office cost and time for administrating, processing, reconciling and paying of detailed invoices that are received every month. BizCast will provide a centralized billing platform that will allow Delta Dental to enhance service to all customer segments while automating costly and manual financial processes such as customer service, accounts receivable, and member management. When BizCast is rolled out, employer groups will access a self-service portal to review and reconcile invoices, and quickly route bills for approval and payments. In addition, BizCast is integrated with other information systems at Delta Dental, enabling changes made by a company to their employee membership records to be updated in the appropriate databases at Delta Dental -- reducing the potential for inaccuracies in payments and benefits.

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Categories: Payments & Commerce | Payments General
Countries: World
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Payments & Commerce