News

DeCA Installing NCR Fastlane Self-Checkout in 25 U.S. and European Locations

Monday 19 July 2004 14:51 CET | News

Defense Commissary Agency (DeCA), operating a worldwide chain of nearly 275 commissaries, is installing NCR FastLane self-checkout in 25 locations across the U.S. and in Europe.

Five of the DeCA locations - three in the United States and two in Germany - have already been equipped with NCR FastLane. Rollout to the remaining 20 commissaries is scheduled for completion by the end of this year and will include sites in Hawaii and the United Kingdom as well as the United States. In addition, DeCA is reviewing plans to expand the rollout to another 30 stores in 2005. Customer satisfaction increases when shoppers are given a self-service option at the checkout. According to a study conducted for NCR by premier global market intelligence and advisory firm IDC, nearly 80 percent of U.S. consumers said they would be likely or very likely to use self-checkout. More than 40 percent said they would be more likely to shop in a store that offered self-checkout than one that did not.


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Categories: Payments & Commerce | Payments General
Countries: World
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