Agilysys and RTC Install Retail Solution in Duane Reade Stores

Duane Reade, the largest drug store chain in the metropolitan New York City area, has installed Retail Technologies Corporations (RTC) StoreMS Application Suite in three stores, with a plan to install in a total of twenty stores by year end. The installation of StoreMS will help to improve checkout throughput, enable effective remote systems management, and facilitate the quick introduction of additional store operations functionality. The highly configurable StoreMS Application Suite includes RTCs 3rd generation of Point-of-Sale (POS) software, a Customer Service Gateway, integrated Credit/Debit/Check authorization, and Gift Cards. StoreMS POS, when combined with a Microsoft Windows operating system platform, provides a rich set of features and functionality that are fundamental in remotely managing a large retail enterprise such as Duane Reade. The remote management features include remote software distribution with rollback, full function terminal offline with auto synchronization, disk mirroring, auto failover, a wealth of system utilities, and much more. Duane Reade, who operates 249 high throughput stores, installed an initial pilot with RTCs StoreMS POS last September, and has since installed it in an additional two stores in 2004. They are running the StoreMS applications with Microsoft Windows on their existing IBM SurePOS 4694 point-of-sale registers and IBM xSeries servers. Agilysys, an IBM Premier Business Partner, is providing the IBM hardware, integration and implementation services, consulting, and help desk support services for POS, Pharmacy and all in-store hardware.