84 Lumber Selects Billtrust for Outsourced Billing Services

Billtrusts CompleteBilling solution enables 84 Lumber to automate customer billing, accelerate cash flow, enhance customer service, easily facilitate in-bill marketing campaigns, and save a substantial amount of time on the billing process. 84 Lumber had an aggressive time line and Billtrust was able to deliver the first successful processing run in just 45 days from contract signing. This timeline included a complete bill redesign, special billing rules and processing techniques as well as incorporating customer specific marketing insertions. CompleteBilling begins with the re-designing of invoices and monthly statements to enhance them for clarity and ease of comprehension. Billing data is then sent directly to Billtrust for processing, where it is parsed into a custom designed template. Specific billing rules are then incorporated and Billtrusts SmartRouting technology completes the cycle by facilitating the invoices to print, e-mail, fax or e-bill processing. Upon completion, Customer Service staff can then access PDF images of their customers actual invoices at any time through Billtrusts online CustomerCare solution.