Western Union expands partnership with the UK Post Office

UK Post Office customers will now be able to use Western Union’s omni-channel experience, choosing to send money via Western Union’s UK Post Office digital services or in-person at 4,000 UK Post Office locations across the UK. Customers can start transactions digitally or in a retail location and have their funds paid out in cash, directly onto a card, into a mobile wallet, or directly into a bank account, via Western Union’s global network.

Many of the 4,000 UK Post Office locations where Western Union’s retail services will be initially rolled-out are in communities across the country that have seen increasing volumes of closures of local bank and credit union branches. These communities will now have more options to connect to the global economy, increasing financial inclusion and further supporting attached small retail businesses.

UK Post Office representatives stated that postmasters can provide assurance that a transaction has gone through with a printed receipt. Furthermore, this expanded partnership helps drive footfall into 4,000 of their branches. The planned activation of Western Union’s UK Post office retail cross-border money transfers is scheduled for Autumn 2022.