According to the press release, VPay creates configurable claim payment solutions to help insurers deliver better claim payment experiences for payees and insurance professionals alike. With these solutions, payees can choose the payment method that works best for them from multiple options, increasing payee satisfaction. They allow insurers to offer faster and more flexible digital payments, while eliminating check printing and payment management.
Besides, VPay’s solutions also enable claims professionals to send payments through a standard workflow, reducing costs, and boosting efficiency. VPay handles payee questions and issues through its comprehensive, in-house support center, so that insurers can focus on high impact claims handling tasks. Furthermore, VPay’s Total Claim Payments integration allows insurers to:
initiate payments to customers and suppliers from within Guidewire;
access real-time document retrieval, payment and enrollment status, notes, and history in ClaimCenter;
replace inflexible payment processes and costly paper checks with safe, convenient, and low-cost e-payment options;
reduce costs through increased adoption of digital payments to suppliers by leveraging VPay’s network of two million service providers.
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