The gaming company Ubisoft has selected Tecsys physical and digital asset order management processes to deliver a unified shopping experience to players.
Tecsys' distributed order management system has been deployed to manage Ubisoft's omnichannel retail transactions, which are largely defined by pre-orders and sharp demand spikes triggered by new game releases. Ubisoft's global customer base, paired with its cyclical transaction volatility, requires system functionality that accommodates peak order ingestion reaching upwards of 3000 orders per minute.
Tecsys' software platform enables Ubisoft to provide seamless multiplatform customer shopping experiences at scale with instantaneous order processing and fulfillment across channels. These transactions are reconciled against a digital distributed order management system through which Ubisoft can detail new release protocols and deferred fulfillment dates.
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