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Travelex partners with Kayak

Monday 16 January 2023 14:57 CET | News

UK-based foreign exchange company Travelex has partnered with American online travel agency Kayak to make the travel planning experience easier for their customers.

 

Following this collaboration, Travelex customers from UK and Australia can search for flights, rental cars, and hotel

stays within the upgraded Travelex Money application. The clients have the possibility to plan their future trips and manage their funds in the same app, while benefiting from more control and convenience. 

Through the relaunched application, the users are allowed to order a prepaid card and chose where the delivery should be placed, either their home or a Travelex store, view their transactions and purchases from each of their currency wallets in real-time, view quickly the remaining currency balance on their Travelex Money Card, or order foreign currency cash for delivery to their home or for collection from a store in the UK, or to collect it from a Travelex store or partner store in Australia. 

Furthermore, the customers can load and reload their Travelex Money Card withing 15 currencies in the UK and 10 in Australia, freeze and unfreeze their card when they are not travelling, view their pin and details if they need a reminder or if they need them for certain transactions, and search for flights, stays and other travel details, featured provided by Kayak. 

This partnership aims to modernise the operations and services of both companies, digitally transforming products in order to provide a better customer experience. The push notification feature of the Travelex Money card gives the clients the opportunity to be informed about the news and offers from the company. 

The Travelex Money Card cardholders can also access numerous premium Wi-Fi hotspots via Boingo WI-Fi from MasterCard, as well as find customer support details within the application. 

Cardholders are allowed to make a daily ATM cash withdrawal of up to GBP 500 or AUD 3000, without any additional fees charged by Travelex. The minimum load amount on the Travelex Money Card can be GBP 50 currency equivalent and scrapped home delivery charges, and AUD 100 currency equivalent, and do not charge for card collections from stores. This feature was created to offer the customer the possibility to load the Travelex Money Card with the needed currency in preparation for their travels.

UK-based foreign exchange company has partnered with American online travel agency Kayak to make the travel planning experience easier for their customers.


Travelex’s development strategy

Provider of foreign exchange products, solutions, and services, Travelex developed a network of ATMs and stares in numerous airports, shopping malls, city centres, and transportation hubs. The company’s online foreign exchange platform processes and delivers multiple currency orders for banks, supermarkets, hotels, and banks from around the world. Its aim is to distribute sizeable quantities of foreign currency banknotes and coins for their customers, including central banks and international financial institutions. 

The launch of the upgraded Travelex Money application is the first step the company took toward its digital transformation. According to their officials, Travelex will continue to invest and grow its suite of digital products, including touch-and-go channels, ATM click-and-collect, multi-currency prepaid contactless cards, and crypto-enabled payments and digital remittance offerings. 

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Keywords: partnership, product launch, online payments, ecommerce, payments
Categories: Payments & Commerce
Companies: Kayak, Travelex
Countries: Australia, United Kingdom
This article is part of category

Payments & Commerce

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Travelex

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