For a 30 minute period on May 27 2021, Klarna customers were shown other users’ data – a digital mishap which the firm, in a statement in June 2021, blamed on human error. A spokesperson for Klarna told Reuters that the probe, ‘was very much expected as part of our regular dialogue with the Swedish FSA and as always we approach this with full cooperation and transparency’.
Customers card details were not part of the information accidentally shown to other users, Klarna said in June 2021. The watchdog said the issue around bank secrecy would be added to a more general survey it announced in March 2021 into Klarna’s processes for handling information and cyber security risks.
Every day we send out a free e-mail with the most important headlines of the last 24 hours.
Subscribe now
We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the The Paypers website, they in no way represent the opinion of The Paypers.