Nando's, Adyen team up for cutting-edge customer experiences

Thursday 18 March 2021 08:38 CET | News

Payments platform Adyen has revealed its partnership with Nando’s across Australia and New Zealand. 

The fast casual dining network has selected Adyen’s unified commerce offering to help deliver on its mission of providing cutting-edge customer experience, across every touchpoint. Adyen was chosen for its ability to provide a single view of the customer across all payment channels – online, in-restaurant, and in-app – and to deliver insights that enable Nando’s to personalise each interaction. 

Another reason behind this collaboration is that Nando’s also sought a partner with strong risk management and fraud prevention capabilities as it continues to digitally transform. In addition, Nando’s is rolling out Adyen’s unified commerce platform across its website, app, and network of 200+ Australian and New Zealand restaurants. This includes mobile ecommerce, Nando’s Delivery, which launched in September 2020, and mobile ordering via in-restaurant QR codes.

The two organisations are also working together to fortify Nando’s payment channels utilising Adyen’s RevenueProtect technology to assess the risk associated with customers through a combination of device fingerprinting, algorithmic matching, and behavioural analytics. 

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Keywords: Adyen , partnership, customer experience, online payments
Categories: Payments & Commerce | Online Payments
Countries: New Zealand
This article is part of category

Payments & Commerce