Cuckoo extends collaboration with GoCardless

The current announcement allows Cuckoo to advance its customer-centric objectives, with the company already implementing Kraken, a customer service platform, since July 2023 to enhance its solutions and assist its users. In the upcoming period, Kraken plans to introduce additional GoCardless features into its platform, such as Instant Bank Pay. After going live, Cuckoo customers are set to be able to receive access to an improved experience by allowing them to make instant, one-off payments via the same provider that takes their recurring Direct Debits.

Furthermore, the deal solidifies GoCardless’ position in the telecommunication sector, enabling it to serve brands such as bigblu and Aircall. Representatives from GoCardless underlined their enthusiasm over continuing their company’s long-term relationship with Cuckoo, which enables it to deliver on several strategic initiatives. The fintech’s bank payments platform is set to assist Cuckoo scale its operations and execute its growth plans. Also, the Instant Bank Pay integration intends to allow Cuckoo to provide a simplified payment flow as it offers its services across the country.