Claudia Pincovski
09 Apr 2020 / 5 Min Read
Customers are given a dedicated phone line, which they can dial through their registered phone numbers and perform banking transaction by following instructions given by the interactive voice response (IVR) solution.
Through the IVR, customers can pay DSTV/GOTV bills, restrict their accounts, block their cards, request an account statement via email, view last five transactions, transfer funds, buy airtime, and more. Besides, to ensure the security, the self-service product is equipped with multilayer authentication mechanism.
The launch comes in line with the lockdown measures imposed by several states to curb the spread of coronavirus.
Claudia Pincovski
09 Apr 2020 / 5 Min Read
The Paypers is the Netherlands-based leading independent source of news and intelligence for professional in the global payment community.
The Paypers provides a wide range of news and analysis products aimed at keeping the ecommerce, fintech, and payment professionals informed about the latest developments in the industry.
Current themes
No part of this site can be reproduced without explicit permission of The Paypers (v2.7).
Privacy Policy / Cookie Statement
Copyright