Wildfire Credit Union expands its partnership with Backbase

Wednesday 17 March 2021 13:28 CET | News

US-based Wildfire Credit Union has announced expanding its partnership with Engagement Banking technology provider Backbase.

Wildfire will adopt Backbase’s Customer 360 Employee App, which consolidates a variety of member relationship management lines – including call centers, branch services, underwriters, and loan officers – onto one single platform.

Backbase’s Customer 360 Employee App offers Wildfire employees a view of all member interactions through one hub, allowing them to provide customised communications and solutions while minimising the number of touchpoints required. 

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Keywords: partnership
Categories: Banking & Fintech
Countries: United States
This article is part of category

Banking & Fintech

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