Serbia: online banking penetration rate shows 5% - survey

Monday 11 August 2014 13:08 CET | News

Serbian online banking penetration rate amounts to 5%, according to a survey conducted by the financial institution Erste Group in Austria, Hungary, the Czech Republic, Slovakia, Croatia and Serbia, reports, citing eKapija.

3 out of 4 respondents from Serbia acquired their most recent banking product in the 2013 - 2014 interval. The most widely used banking service is the current account.

Among those involved in the survey, 57% have a feature phone, 37% have a smartphone, 9% have a tablet, 51% have a PC whereas 12% claim they have no internet connection.

More than half of those polled in Serbia make an online purchase at least once a year.

In 2010, the online banking penetration rate in the country pointed at 2%.

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Keywords: Serbia, online banking, bank, penetration rate, survey, financial institution, banking services, Customers
Categories: Banking & Fintech
Countries: World
This article is part of category

Banking & Fintech