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Axis Bank introduces conversational banking solution

Thursday 10 June 2021 11:22 CET | News

Karix Mobile, a subsidiary of Tanla Platforms, has deployed a conversational banking solution, dubbed WhatsApp Business, for Axis Bank.

Customers can use the new service to chat with Axis Bank on WhatsApp for on-the-go banking activities. The solution enables a range of financial services, including transactional and informational assistance. These services include checking of account balance and credit card bill, location of nearest ATM branch.

The new WhatsApp solution encrypts all communication to keep sensitive information safe.


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Keywords: banks, product launch, ATM, credit card
Categories: Banking & Fintech | Online & Mobile Banking
Countries: India
This article is part of category

Banking & Fintech