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Telewest Broadband Chooses Syntellects VistaPayment For Credit Card Payments Over the Phone

Monday 10 November 2003 09:46 CET | News

Telewest Broadband has selected Syntellects VistaPayment voice-enabled credit card payment system. The system has been deployed and went live on October 16, 2003.VistaPayment enables Telewest Broadband to reduce the cost of credit card transactions by automating a function that is currently outsourced and by streamlining the companys collections strategy. Using voice recognition technology, VistaPayment also enables Telewest Broadband to deliver a consistent brand message to its customers through a custom designed Voice User Interface (VUI). VistaPayment is part of the Vista suite of speech solutions that enable companies to quickly and easily realise the benefits of voice recognition for both the enterprise and its customers. More information can be found at www.syntellect.com .

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Categories: Payments & Commerce | Mobile Payments
Countries: World
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