Telespree is using VIEWS Developer to create a GSM version of Self-Service Set-Up, a highly automated wireless industry solution jointly developed with VeriSign, Inc. Self-Service Set-Up intuitively guides consumers through the activation and account set-up process using only the mobile device itself without the aid of a sales clerk or call center. VIEWS is a suite of development tools that integrates a GSM phone simulator and an Over-the-Air (OTA) host simulator in one desktop environment. Compliant with GSM standards 11.11 and 11.14, the SIM Tool Kit (STK) part of VIEWS enables users to develop and test STK applets on their PC. Since it is tightly integrated with the OTA host simulator, the interactions of the wireless phone application and the host can be thoroughly tested before making any SIM cards and putting them in phones. Powering on a Self-Service Set-Up enabled device triggers an automated, interactive process that manages device activation or reactivation, customer account set-up, service selection and device programming. Once connected, the user may provide personal and/or credit information and indicate service preferences using the device as a portal. Using the collected data, accounts are created or updated in the carriers billing systems. Finally, the platform completes device programming and activation. This highly automated solution takes customers from device purchase to active users in a matter of minutes without customer service or retail agent support, resulting in a highly cost-effective process tailored to the end-user. The platform consists of server elements that reside in the carriers network and the Secure Instant Wireless Access (SIWA) micro-client that resides as a SIM toolkit application on the wireless device.
Every day we send out a free e-mail with the most important headlines of the last 24 hours.
Subscribe now