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NOKIA Offers Mobile Workforce Tools

Monday 20 December 2004 16:34 CET | News

Nokia Field Force Solution based on RFID (Radio Frequency Identification) technology solution allows for easy management of tasks and service team workflow in the field.

The Nokia Field Force Solution consists of the J2EE based software product, the Nokia Local Interactions Server and client software, which work together with the earlier announced Nokia Mobile RFID kit for the Nokia 5140 phone and the Nokia NFC shell for the Nokia 3220 phone, and RFID tags. The Nokia Field Force Solution is designed specifically for industry sectors such as security, services, utilities, health care, and government branches to increase the efficiency of field personnel. Application examples include repair, maintenance, asset management, time, attendance, meter reading and work completion reporting. The Nokia Field Force Solution enables real-time, two-way interaction between the client software, Nokia Local Interactions Server and a companys existing back-office systems, such as work scheduling, task management or information databases. A unique benefit of the Nokia Field Force Solution is that it allows both the sending of information on location, work time or task status from the field to the office and the receiving of information, such as service instructions or work assignments on the field. Simply touching the RFID tag placed on objects - such as billboards, meters or other equipment - with the Nokia RFID enabled phone start the information exchange. The data is then sent as text message or GPRS data as real-time exchange with the Nokia Local Interactions Server and the companys systems. After a successful pilot project, Falck Security in Finland has decided to deploy the Nokia Field Force Solution in their security services. Falck Finland Oy belongs to Group 4 Securicor, which is the global leader of security operations with 340,000 employees worldwide.


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Categories: Payments & Commerce
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