According to Ecommerce News Europe, although the share was 18% in 2018, it has grown significantly to 38% in 2021. Besides, half of France-based consumers intend to use their smartphones for in-store payments in the future. Whether it’s paying with the smartphone in stores, scanning a QR code to complete an online purchase, or sending money to relatives, mobile payments come in many forms. Consequently, m-commerce in Europe is still growing and in France we observe a similar situation.
Furthermore, the study reveals new payments services are also on the rise, including transferring money to mobile phone numbers. Currently, one in four France-based consumers (26%) have already used an mobile app that enables money transfers between individuals, a trend that might gain momentum in the coming months of 2021, since 42% of French consumers stated they are now interested in this feature.
Additionally, while young people are still the top users of this payment method, people over the age of 55 have recorded the highest increase in usage this year. Besides, over half of people (55%) reported they trust mobile payment solutions.
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