Consumers unaware of m-banking solutions - report

Thursday 24 April 2014 08:44 CET | News

26 % of respondents are unaware of whether their bank offer mobile services and 29 % said they do not think their bank offer such functionalities, recent findings indicate.

According to a survey from BuzzCity, a Singapore-based mobile advertising network, consumers are unaware they can conduct simple bank inquiries on their phones.

BuzzCity surveyed 6,000 people across 20 countries and revealed that consumers also appear unaware of what they can do on their mobile phones, as 31 % said they were sure they could not conduct banking transactions in such a manner.

Of those respondents who do use mobile banking services, 31 % said they find it easy to use. With regards to security, 19 % of respondents feel unsafe about using mobile banking, down from 34 % in 2013.

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Keywords: unaware of m-banking solutions, mobile banking, report, Singapore
Categories: Payments & Commerce
Countries: World
This article is part of category

Payments & Commerce