Clickatell announces chat commerce platform with payment capabilities

Friday 15 October 2021 14:13 CET | News

US-based mobile communications company Clickatell has announced it will launch new payment capabilities via its chat commerce platform, helping businesses deploy payments in chat channels.

Clickatell’s enterprise grade chat commerce platform augments brands’ customer experience and drives revenue by personalising communications, delivering customer retention, increasing sales, improving business efficiencies, and reducing operating costs. It provides low/no code tools for brands to connect, interact, and transact with their customers:

  • Connect enables messaging and notifications, such as a bank sending a customer a credit card transaction verification alert.

  • Interact provides back-end system integration and orchestration complete with a chat bot and agent desk enabling a bank, for example, to communicate with customers interactively to check balances or pay bills.

  • Transact supports API payments and digital transactions capabilities through Clickatell’s new Chat 2 Pay. Chat 2 Pay enables businesses to accept payments in chat messaging by sending consumers a payment link via SMS or WhatsApp.

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Keywords: mobile payments, ecommerce, API, payment processing, product upgrade
Categories: Payments & Commerce | Mobile Payments
Countries: United States
This article is part of category

Payments & Commerce

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