Zalando launches membership programme Zalando Plus in France

The programme offers benefits along the entire customer journey aimed at making shopping fashion online more convenient. Members will benefit from unlimited free 1-2-day express delivery to their homes, free standard delivery, as well as special offers and discounts.

In addition, Zalando Plus members are notified before everyone else when sold-out products in their size are back in stock or their favourite items saved in their wish list are discounted. Finally, members get a more personalised experience when contacting customer care. The programme will be expanded to more customers at a later date.

In France, Zalando has added exclusive services in order to best meet the requirements of its French consumers. The payment method "Try First, Pay Later" enables customers to try on purchases directly at home and pay only for items they keep, and free mailbox return makes it easy to return items directly in the customer’s own mailbox.
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