The programme offers benefits along the entire customer journey aimed at making shopping fashion online more convenient. Members will benefit from unlimited free 1-2-day express delivery to their homes, free standard delivery, as well as special offers and discounts.
In addition, Zalando Plus members are notified before everyone else when sold-out products in their size are back in stock or their favourite items saved in their wish list are discounted. Finally, members get a more personalised experience when contacting customer care. The programme will be expanded to more customers at a later date.
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