Purchasing Groups provide buying and approval controls for B2B customers to self-manage purchases within their organisation at a merchant’s online store. It works by allowing Master Customers to create Purchasing Groups that comprise of sub customers. The Master Customer controls the approval status awarded to each sub customer, approves appropriate orders, and has visibility to all of the orders placed by their organisation. In addition, merchants who enable Purchasing Groups in their Nexternal online stores give their customers complete control of the B2B purchasing and approval process. TrueCommerce Nexternal is a component of TrueCommerce Foundry – a set of unified commerce services and apps that connects customers, suppliers, channels, and systems.

The Purchasing Group feature include: 

• Business customers can monitor and control their spending;  
• Order notification and approval workflow reduces the B2B buying process friction when a business purchase approval is required;
• Unique login for each customer within the group eliminates the need to share credentials and sacrifice security for efficiency;
• Roll-up group reporting allows customers to collectively evaluate and track the group’s purchase history;
• Group members can add comments to approved or rejected orders for communication clarity;
• Master customers can set up multiple groups with different approval rules and members.