The Saudi commerce ministry has referred 200 online stores to the E-commerce Violations Committee in the country to impose legal penalties for violating compliance standards.
The monitoring covered various online stores, including large, medium, and small businesses who sell different products from cosmetics to furniture and electronic devices.
The national authority has announced the obligation of online stores to implement 13 standards that provide reliability in ecommerce, including contact phone number, e-mail address, instant stat, a reliable e-payment feature processed through an approved bank channel, compliant-filing feature on the store’s website, and disclosure of the exact response time for consumer complaints and legal claims.
Every day we send out a free e-mail with the most important headlines of the last 24 hours.
Subscribe now