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PCI Pal announces Amazon Connect integration

Tuesday 12 October 2021 14:50 CET | News

UK-based PCI Pal has announced an integration with Amazon Connect to offer payment security and compliance with PCI Pal omnichannel secure payment solutions.

With this integration, PCI Pal will become the first truly global secure payments provider available in AWS Marketplace, a digital catalogue that makes it easy for organisations to discover, procure, entitle, provision, and govern third-party software that runs on Amazon Web Services (AWS). 

Amazon Connect customers will now have access to PCI Pal’s solutions, including Agent Assist, IVR and Digital products, through an integrated offering allowing for PCI compliance and payment security across their entire omnichannel communications mix. Users of the services will also benefit from retaining their payment service provider (PSP) as PCI Pal is agnostic to all payment environments.  

Customers using Amazon Connect with PCI Pal will be able to reduce contact centre exposure to sensitive cardholder data, descoping their infrastructure from the requirements of PCI DSS.  Additionally, Amazon Connect Delivery Partners and AWS Consulting Partners, who help companies build cloud contact centres with Amazon Connect, will now also be able to sell PCI Pal omnichannel payment solutions.  

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Keywords: Amazon, PCI compliance, PSP, omnichannel
Categories: Payments & Commerce | Ecommerce
Countries: United Kingdom
This article is part of category

Payments & Commerce