Endicia launches return shipping service

Wednesday 11 June 2014 13:21 CET | News

Endicia, a provider of ecommerce shipping technologies and services, has released its proper Pay-on-Use Returns service for the United States Postal Service (USPS).

Endicias Pay-on-Use Returns shipping labels are not prepaid. Postage is only deducted if and when a return label is scanned into the mail stream.

Endicias Pay-on-Use Returns service joins the existing suite of Endicia Returns solutions, which includes prepaid USPS return labels and the recently released cross-border Canada Returns. The extended returns capability increases the functionality of Endicias shipping technology platform, enabling Endicia customers to manage shipping labels for domestic and international destinations.

95% of shoppers will repeat business after a positive returns experience, whereas 85% will not, provided the returns process is inconvenient, according to a ComScore study for 2012. Moreover, supplying the customers with a pre-printed return label in the original package or an e-mailed label are both critical elements to ensuring an improved returns experience.

Endicia is headquartered in US and is part of Newell Rubbermaids global portfolio of global brands.

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Keywords: Endicia, return shipping, ecommerce, pay-on-use-returns, USPS, prepaid, return label, platform
Categories: Payments & Commerce
Countries: World
This article is part of category

Payments & Commerce