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For the first time, digital invoices outnumber paper invoices, study shows

Tuesday 13 July 2021 15:16 CET | News

Germany-based industry association Bitkom has released a representative survey of over 500 companies from all sectors on digitisation.

According to the study, only 12% of all companies with 20 or more employees doubt the economic benefits of digitisation for their company. At the same time, two thirds of those surveyed (64%) currently say that digital technologies are helping companies cope with the COVID-19 pandemic. In almost all companies (95%), the digitisation of business processes has gained in importance as a result of the pandemic.

In 2016, every third company’s (34%) business processes were paper-based, and in 2021it is almost every fourth (23%). Conversely, a third of the companies (34%) work predominantly paperless, significantly more than five years prior (2016: 27%). Large companies in particular with more than 500 employees are increasingly working without paper, with four out of ten (42%) already having digitised the majority of their processes, 13% having digitised them completely.

In 62% of companies, fewer documents are printed out in 2021 than in 2020. For the first time, invoices are predominantly issued digitally and no longer on paper. Every third company (32%) creates invoices predominantly or exclusively electronically, and only 19% do this on paper. In 2020, 24% had mainly used electronic invoices, while 33% mainly used paper, whereas in 2016, only 18% of companies issued invoices electronically, while 58% were paper-based.


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Keywords: study, survey, e-invoicing, digitalisation
Categories: Securing Transactions | E-invoicing, SCF & E-procurement
Countries: Germany
This article is part of category

Securing Transactions