Zambian telecom collects biometrics data to prevent SIM fraud

Wednesday 5 February 2020 12:27 CET | News

Government-owned telecom service provider Zamtel (Zambia Telecommunications) has announced it is collecting facial biometric data from its mobile phone customers.

The reason behind this decision is to prevent fraud and boost security, Biometric Update announces. Through this, Zamtel emphasised the importance of verifying SIM cards, especially after growth of online fraud in the region has been reported. Because of this, the telecom is checking customer information as specified in Zicta regulations addressing mobile fraud prevention. Moreover, those violating the directive will have their mobile numbers cancelled by 31 March 2020. These include customers whose information is inaccurate or incomplete. However, affected customers will receive 1 GB free data and/or 50 minutes free if they update their information.

In 2019, South Africa-based Axon Wireless registered the biometric information of millions of Zambians to align with KYC requirements for SIM card registration. Also, recently, the Zambian government started to look into a biometrics-based verification system to ensure welfare payments reach the correct recipients.

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Keywords: Zambia, Telecom, biometrics collection, SIM fraud, fraud prevention, Zamtel, government, data, mobile fraud, card registration, payments
Categories: Fraud & Financial Crime
Countries: Zambia
This article is part of category

Fraud & Financial Crime

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